Why Product-led Growth (PLG)?
Because all the fast-growing products don't rely solely on
marketing or sales to grow. Product-led growth is to
leverage your product to acquire, activate, convert, retain,
and monetize your user base. If done right, PLG is
cost-efficient, scalable and has broad reach. In PLG, your
product is not only the set of features that solve customer
pain points but also your go-to-market (GTM) motion, your
distribution and engagement channel. It can be applied to
both B2C and B2B.
What Impacts I can help you achieve?
I help companies unlock concrete business growth (revenue $,
user #) by focusing on:
Strategy
- Develop & iterate a product-led growth strategy: set
north star metrics, build growth model/loops
- Identify high potential growth levers across acquistion,
activation, retention, monitization
Exectution
- Accelerate progress by introducing proven growth
framework and best practice tactics
- Guide teams to drive visible impacts via data, research
and experimentation
Process & Team
- Help team to establish systematic growth processes and
experimentation programs
- Advise on hiring and growth team structure, as well as
mentoring existing members
A few areas I help clients see the most successes are:
Conversion, channel strategy, onboarding, retention,
freemium/free trial, PQLs, pricing, experiments, metrics &
data, growth team structure, tooling, and process.
How I work with clients?
In my Growth Advisory practice, I work as a hands-on advisor
for founders or leaders (typically VP Growth, Product,
Marketing), usually holding weekly or biweekly meetings over
a span of 6 to 12 months to discuss and strategize on
critical initiatives. Beyond these regular meetings, I
dedicate substantial time to conduct in-depth research,
analysis, and strategic thinking for the client.
Additionally, the team will have unlimited access to me via
Slack or email for questions and follow-ups. This
comprehensive approach ensures that I am fully prepared and
available to support the client in driving successful
outcomes.
My engagement starts with an onboarding and discovery phase,
during which I learn about the company's growth objectives,
business context and work with the team to identify the most
significant growth levers. Then, we narrow down to 1 or 2
focus areas to dive deeper, where I guide the team through
data analysis & research to uncover actionable insights.Then
we design and launch experiments to drive key business
metrics.
Through this process, I train the team on on growth
frameworks and best-practices, helping them build growth
infrastructure and tooling, so they are set up for
repeatable successes on their own.
In addition to Growth Advisory, I also act as interim VP
Growth, offer Growth Workshops (online or offline, suitable
for whole company/team learning) and provide Growth Audit
services (evalute growth infrastructure, strategy & team and
uncover gaps and opportunties).
Why me?
I have over 10 years of deep operator experiences and track of
record driving significant growth in both B2B and B2C product.
As former Head of Growth at GitLab, I helped establish the
Product-led growth motion and contributed to the company's
successful IPO. As former VP Growth at Acorns, I built a
full-funnel growth team including product growth, user acquistion,
CRM marketing and analytics, and helped scale the user base from
1M to 5M. Currently, I am an Executive in Residence at Reforge,
teaching Advanced Growth Strategy and Experimentation course as a
recognized expert, as well helping develop a new Product-led
Growth Course. I am a growth advisor to VCs such as
Lightspeed,Openview, A16Z, Mucker Capital, First Round Capital.
In my growth advisory practice, I strive for impacts. In 2022,
since I transitioned to a full-time growth advisor, I was able to
help a couple clients to:
- Achieve double digit improvement in key metrics.
- Successfully launch a brand new free product.
-
Improve retention which directly helped with fund-raising.
all within first few months of collaboration.
I am also a framework thinker. I systhesized my learnings into
writings, as well as authored a best seller growth book. I often
bring concrete frameworks/templates to the client, which really
help uplevel the team to drive repeatable success.
If you are a founder or leader looking for a growth advisor, let's
chat. Shoot me an email at
hui.qu.2009 at gmail.com